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Post-pandemic telehealth should leave no beneficiary behind

Embracing Inclusive Telehealth: The post-pandemic era has ushered in a transformative shift in healthcare delivery, with telehealth emerging as a game-changer.



A doctor holding an iPad.
Enacting the Telehealth Benefit Expansion for Workers Act of 2023 and establishing consistent telehealth policies, is vital to preserve the advantages of virtual care and ensure continued access to quality healthcare

The impending loss of telehealth benefits for those enrolled in employer-sponsored health plans is a pressing concern with far-reaching implications for millions of individuals and their families. Telehealth, which gained widespread acceptance during the COVID-19 pandemic, revolutionized the way medical care is accessed and experienced, bringing virtual care to the forefront. However, as the public health emergency (PHE) is set to conclude on May 11, the default option for medical visits could revert, presenting challenges for patients, providers, and the healthcare system at large. Urgent action is required, including passing the Telehealth Benefit Expansion for Workers Act of 2023 (H.R. 824) and establishing consistent, nationwide telehealth policies.

The pandemic created a climate of uncertainty and hesitation when seeking medical attention for non-COVID-19 issues. Overwhelmed medical facilities, vaccination requirements, and a shortage of healthcare personnel made accessing care an ordeal. Telehealth emerged as a vital solution, offering an affordable and convenient means to connect with healthcare providers, manage medications, and address various medical concerns.

Yet, the potential loss of telehealth benefits threatens to reverse these advancements. For patients in remote or underserved areas, the convenience of virtual care may diminish, leading to disruptions in care continuity and deterring individuals from seeking necessary medical assistance. To address this, the Telehealth Benefit Expansion for Workers Act of 2023 seeks to prolong telehealth coverage beyond the PHE, ensuring ongoing accessibility. Additionally, the creation of unified telehealth policies is crucial. A standardized framework would provide clarity for patients, providers, and insurers, streamlining virtual care delivery while maintaining quality standards and patient safety.

In summary, the impending loss of telehealth benefits challenges the progress made in healthcare accessibility. Swift action, including enacting the Telehealth Benefit Expansion for Workers Act of 2023 and establishing consistent telehealth policies, is vital to preserve the advantages of virtual care and ensure continued access to quality healthcare. By embracing these measures, the healthcare system can adapt to a post-pandemic landscape while harnessing the transformative potential of telehealth.


Check out the full article from Benefit News.

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