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Healthcare Needs an Operating System: The Solution Health Systems Deserve

The healthcare sector is pivotal for our nation and has always stood as one of the most innovative and but is long due for a profound technology shift. The implementation of Electronic Health Records (EHRs) took great strides when meaningful use was passed. This streamlined the record-keeping processes and elevated the quality of patient care. However, as the years have passed, it's become increasingly apparent that while EHRs set us on the right path, they haven't fully realized their potential in interoperability utilization. What's become evident is the necessity for a fundamental technology shift that transitions beyond EHRs and envisions an intelligent healthcare operating system or solution that not only digitizes records, but revolutionizes the entire process in which patients can use them to have meaningful conversations about their healthcare.


The limitations within the existing healthcare framework create shortcomings in meaningful data which have not gone unnoticed. Among the most pressing challenges is the lack of interoperability among various EHR silos. This fragmentation results in data silos, duplication of efforts, and inefficiencies in exchanging vital information between patient and provider. Moreover, the narrow focus of many EHRs is often centered around billing, inadvertently shifts the attention of healthcare professionals away from their primary goals: providing optimal patient care.


Another critical challenge arises from the complexity and diversity of clinical workflows. Healthcare providers struggle to complete daily tasks which include documentation, coding, test ordering, charting, prescribing, and care coordination for referrals. These tasks frequently demand optimal time restraints by using different digital solutions, if any are available and still lead to potential errors of rushed manual input or errors by admins that don't have complete note history. Additionally, numerous EHRs lack the necessary support for clinical decision-making and don't provide actionable insights derived from current data analysis. This leaves healthcare providers without the proper solutions needed for confident and informed patient engagement. This leads to treating sick patients versus helping patients work within their healthiest boundaries to prevent real health concerns.


As we navigate the intricacies of modern virtual healthcare, it's clear that the current landscape dominated by EHR Siloed companies adding a separate two way video service is not real virtual care. It is considered low clinical integration. While EHR Companies represented a significant leap in EHR data input and processes, it's crucial to acknowledge that they have yet to fully share EHRs and data to gain the potential for seamless, efficient, and patient-centered interoperability. This recognition has spurred an urgent demand for a NextGen Healthcare Solution with fully integrated care. Fully integrated virtual care services connects location care and virtual doctor visits delivering best-in-class digital healthcare services to patients, providers and administrators. This type of care goes beyond the confines of EHR's location retention strategies and propels healthcare to new heights of patient and provider engagement. Several factors underline the immediate necessity for this cutting-edge solution:

  1. Data Fragmentation Hinders Progress: The current lack of interoperability among diverse EHRs has led to the creation of data silos acting as if they represent the majority of all the patients data. Patient information is scattered across an average of 19 disparate health systems, resulting in duplicated efforts parsed amongst many PDF copies, and hinders the efficient exchange of crucial data. Although AI can help in this area, when will that technology be ready for actual use? 2035? This fragmentation obstructs healthcare providers from making well-informed decisions today. The NextGen Healthcare Solution bridges these silos, seamlessly connecting them through normalization of data, and enabling comprehensive care delivery in meaningful and easy to understand language.

  2. Streamlining Clinical Workflows: Healthcare providers bear the weight of intricate clinical workflows that encompass charting, coding, test ordering, task referrals, prescription orders, and care coordination with outside clinics, health systems, and specialty practices. These tasks often force providers to toggle between various operating systems even within the same hospital system and diverts their valuable time from direct patient interaction. To be honest most of the time this task is passed on to an admin. Although admin's are integral parts of the team, they usually aren't in the room with the clinician upon diagnosis. Especially not in an emergent situation. The NextGen Healthcare solution will optimize these workflows, automating routine tasks, transcription, billing, and freeing healthcare professionals to focus on delivering quality patient engagement.

  3. Actionable Insights Drive Informed Care: Our vision for healthcare extends beyond mere record digitization; it hinges on harnessing the power of artificial intelligence (AI) to provide actionable insights when appropriate in assisting healthcare providers and admins. Conventional EHRs fall short in this regard, leaving healthcare providers without the essential data points to make clinical decisions confidently. Therefore, providers scrap the processes. Provider utilization and training should be so simple that a child could manage a visit. The NextGen Healthcare Solution incorporates AI clinical decision support, offering real-time, evidence-based data and suggestions that empower providers to deliver personalized, precise, and informed care.

A Glimpse of the Future: Healthcare Operating System:

Imagine a healthcare solution so seamlessly woven into the intricate fabric of clinical workflows, fueled by capabilities of intelligent designs by providers and patients. This visionary system transcends the rudimentary task of patient record documentation; it orchestrates the entire healthcare journey, saving valuable time for healthcare providers while effortlessly coordinating and delivering vital information to clinicians in a simple to use format that patients can understand and ask the questions providers need in care.

  • Natural Language Processing (NLP) - Redefining Interaction: At the core of this groundbreaking operating system lies the magic of natural language processing (NLP). With this capability, healthcare providers engage with the patients using voice recording to transcription, facilitating a fluid task management process during and after a patient engagement. Yet, NLP's potential goes beyond mere interaction—it extracts structured data from unstructured sources such as clinical notes and reports. The result? Reduced documentation burden, enabling providers to focus on what truly matters: direct patient involvement. The quality of data enhances accuracy, insights, and ultimately, patient outcomes as it is no longer forgotten or lost in translation.

  • Machine Learning (ML) - Enabling Adaptive Brilliance: Another innovation within our healthcare operating system is machine learning (ML). Envision a metric system that learns from vast data sources, evolving to provide predictive analytics and recommendations that anticipate healthcare providers and adminstrations' diverse needs. Whether adapting to specialty-specific tasks or addressing unique patient requirements, ML thrives on versatility. It raises clinical decision support to new heights, empowering providers with real-time insights and nurturing deeper patient-provider engagement but only if they have the necessary data to determine behavior's and analysis.

  • Computer Vision (CV) - Illuminating Understanding: In this future of healthcare, computer vision (CV) assumes a critical role. The system employs CV to analyze intricate visual data, spanning radiology images to pathology slides from the interoperable data streams in real time. But it doesn't stop there—CV generates visualizations and dashboards charts that transform raw data into intuitive displays for future care. These visual insights serve as a guide for healthcare exploration and interpretation, facilitating informed decisions that shape patient care with precision from both their past data history and their predictive modeled care.

Empowering Primary Care through the Healthcare Operating System:

Primary care stands as a cornerstone within the healthcare ecosystem, acting as the front line of patient interaction and a gateway to specialized care. However, primary care physicians (PCPs) often grapple with time constraints, juggling responsibilities while aiming to provide optimal care for each patient. This is where the Healthcare Solution emerges as a transformative force, designed to empower PCPs by enhancing efficiency and offering intelligent predictive insights based on charted data points, ultimately leading to improved patient outcomes.


Built on ML & AI, the Healthcare Solution streamlines tasks that often consume PCPs' time. Routine activities—reviewing lab reports, prescribing medications, and managing patient data—integrate seamlessly into the system, driven by AI-powered pattern recognition. Imagine a scenario where a PCP receives a comprehensive patient summary, complete with relevant data and suggested actions, all automatically generated by the Healthcare Operating System. This not only saves time but also ensures that PCPs possess accurate and timely information, enabling faster and more accurate diagnoses.


The impact of the Healthcare Operating System goes beyond administrative streamlining; it revolutionizes clinical decision-making, enhancing care quality and precision. Envision a PCP receiving a radiology report for a patient who underwent a chest X-ray. The Healthcare Operating System automatically analyzes the report, detecting incidental findings like lung nodules or cardiac enlargements. It presents relevant information about these findings, including prevalence, risk factors, and management options. Moreover, the system suggests further investigations or consultations that may be necessary, equipping the PCP with a comprehensive understanding of the patient's condition and the best course of action. Then it compares the data from the most extensive records consolidated platform. Utilizing previous EHRs to trend, track, and compare the data to show where you are on your trajectory before you ever get to this point.


At CentiBlick, we love this forward thinking in healthcare growth. We have this system of tomorrow but it is offered to your health system by us today! Come check out how we are setting the standard in Virtual care and partnering with every hospital with clinical integration (interoperable medical records not just from one EHR but over 95% EHRs and growing monthly). We are a microsited cloud system that uses our software as a live service.


We brand our service to match your hospitals growth and marketing strategies, and we are built on new technology that we outlined in this article which allows us to integrate with almost any system seamlessly for the patient, provider, and administration. This means that we can grow with our future integrations and connect with those not even built yet.


Don’t settle for a system that doesn’t house telehealth on a secure system. And only connects to one EHR because even average patients have over 19 separate EHR locked in silos. Patients and providers deserve the world of their records with an easy to understand normalized format that pulls your records every 60 seconds with their real data. This allows patients and providers to have meaningful conversations with their providers based on true clinical support like never before. Patients can transfer their EHR information from all hospitals, not a stack of unorganized PDFs that clinicians could spend weeks combing through. Contact CentiBlick today to join a true interoperable health solution today.

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